FAQ – Forgot your username or password
You will find on this page the various procedures to enable you to better navigate this site.
Forgot your username or password :
2 solutions are possible to receive your new username or password
- If you know the email address you used on the site www.francolomb.com
Then click on the “Forgot Password?” on the login screen .
The purpose of generating a new password appears. Enter your email address and click the button “Create a password “.
The following view appears, a password has been sent to your email address.
On your mailbox, you received a message entitled ” renewal of the password .” If you do not notice , though check was not deposited into your spam or junk mail.
Open the received mail and click the link in the email.
The window for entering a new password appears. Enter your new password and click “Reset Password”.
